1. General Information

Magic Lantern Memories provides professional photo organizing, preservation, restoration, and related consulting services to individuals and organizations. All work is handled with the utmost care, confidentiality, and professionalism.

2. Acceptance of Terms

By using our website or hiring Magic Lantern Memories for services, you acknowledge that you have read, understood, and agree to these Terms and Conditions. If you do not agree with any part of these terms, you should not use our services or submit materials for work.

3. Service Process

- All projects begin with a consultation to review client goals and determine the appropriate services.

- Service timelines vary by project size and complexity.

- Magic Lantern Memories will communicate estimated timelines before beginning any project.

- Clients are responsible for ensuring that all materials provided are properly labeled, organized, or described to the best of their ability.

4. Handling and Liability

We handle every photo, album, and keepsake with care. However, due to the fragile nature of older materials, Magic Lantern Memories cannot be held responsible for pre-existing damage or deterioration.

We do not assume liability for loss or damage caused by natural disasters, shipping carriers, or conditions beyond our reasonable control. Clients who mail materials to us do so at their own risk and are encouraged to use tracked, insured shipping.

5. Digital Files and Backups

When digital copies are created, clients are responsible for maintaining their own backups after delivery. Magic Lantern Memories may retain copies for quality assurance for up to 30 days after project completion unless otherwise agreed in writing.

6. Payments and Refunds

- All pricing and payment terms will be outlined before work begins.

- Deposits may be required for certain projects.

- Payment in full is required before final delivery of physical or digital materials.

- Due to the custom nature of our work, all sales are final once production has begun.

7. Privacy and Confidentiality

We respect your privacy and the personal nature of the materials you share. All images, documents, and personal information are kept confidential and will never be used or shared without written permission. Please review our Privacy Policy for full details.

8. Use of Website

The content on this website, including text, images, and designs, is the property of Magic Lantern Memories and may not be copied, reproduced, or distributed without prior written consent.

9. Intellectual Property

All materials created by Magic Lantern Memories, including restored images, design layouts, and custom products, remain the intellectual property of the company until full payment is received. Once payment is completed, ownership of the specific deliverables transfers to the client.

10. Limitation of Liability

Magic Lantern Memories is not responsible for indirect, incidental, or consequential damages that may result from the use of our services or website. Our total liability will not exceed the amount paid for the specific service rendered.

11. Changes to These Terms

Magic Lantern Memories reserves the right to update or modify these Terms and Conditions at any time. Updates will be reflected on this page with a revised “Last Updated” date.

12. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us:

Magic Lantern Memories

Email: [email protected]

Phone: (603) 505-7748

Service Area: Manchester, Nashua, Concord, Portsmouth, and throughout New England

Thank You for Choosing Magic Lantern Memories

By working with us, you are helping preserve the stories that matter most. We look forward to earning your trust and creating something lasting together.